Kay Kendall
Director and Master Black Belt
Sun Microsystems, Inc.

Ms. Kendall has spent more than 15 years as a quality executive leading large-scale change initiatives across diverse industries—aerospace, semiconductor automation equipment, computers and storage devices, and pharmaceuticals. She has extensive experience using the Baldrige Criteria, Six Sigma, Lean Manufacturing, Balanced Scorecards, Hoshin Kanri, and benchmarking to deliver results.

Ms. Kendall completed her third year on the Panel of Judges for the Malcolm Baldrige National Quality Program after serving as an Examiner and Senior Examiner for the Program for six years. She returned to serve as a Senior Alumni in 2006. She currently serves as Chair for the Board of the MassExcellence Program. She served as a Judge for the California Award for Performance Excellence in 2001 and 2002 and was reappointed for another three-year term in 2005. She became a Judge for the Carey Program in 2007. She is a National Director for the Alliance for Performance Excellence.

Ms. Kendall is a Senior Member in the American Society for Quality (ASQ) and an ASQ Certified Quality Manager. She has served as an editor on the ASQ Quality Press Review Board since 2002. She is beginning her second two-year term as a National Director for the ASQ Board where she also chairs the Research Committee and the Public Policy Advisory Council.

Ms. Kendall holds a Bachelor of Science degree from Purdue University with a major in microbiology and an MBA from the University of Arizona Eller School of Business.