Baldrige. Lean. Six Sigma. PDCA. What are these techniques all about, and how can they fit into a performance improvement system that meets the particular needs of your organization? What are the blind spots that can limit the efficacy of the best-meaning deployment of quality improvement?
John Lawrence, a former executive with Xerox Corporation and Eastman Kodak introduces you to some of the most important concepts in organizational leadership today in the context of solving problems. He’ll help you identify the steps to take to avoid punishing the innocent, systemic procrastination, and outright denial. This workshop will help created solutions to the real organizational challenges that you choose to explore.
Learn the secrets that have transformed both Fortune 500 companies and non-profit service organizations!
This seminar takes place on June 24 and 25 in Madison. Click here for registration materials, or contact WFA by e-mail or at (608) 663-5300 for more information.
Wisconsin Forward Award, Inc. (WFA) partners with Wisconsin organizations to solve the issues of competitive performance, operational excellence, and sustainability, leading to improved economic performance, creating jobs, and improving the quality of life in Wisconsin.
We offer a variety of external assessment and feedback tools, programs, and mentoring that assist in the development of a performance feedback loop that identifies clear improvement opportunities.
Our programs—based on the Baldrige Criteria for Performance Excellence—are applicable to all organizations regardless of size, within all economic sectors (manufacturing, service, health care, education, non-profit, governmental agencies, etc.), and serve as a performance improvement umbrella under which other improvement strategies such as Six Sigma or Lean can operate.
For more information about WFA, and its programs and services, please contact the WFA office by e-mail or at (608) 663-5300.
Wisconsin Department of Workforce Development Roberta Gassman, on behalf of Governor Jim Doyle, has officially announced the recipients of the 2007 Wisconsin Forward Award. Click here to read the offical press release or check out a list of all Wisconsin Forward Award recipients since we began in 1998.

“We often learn more about ourselves and how to improve when we measure our efforts against others. The Wisconsin Forward Award Program recognizes world-class standards of management excellence among the state’s organizations. The program has been developed to help Wisconsin organizations achieve world-class quality, meet international competition, and continuously learn and improve performance.
Having innovative and high-performing Wisconsin organizations able to compete in a global market is vital to our state’s economy. The long-term impact of ongoing organizational commitment to performance excellence can be linked with major gains in financial performance, customer satisfaction and retention, and improved employee performance and involvement.”
Governor Jim Doyle
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Wisconsin Forward Award is excited to bring three workshops to Madison focused on identifying who your customers really are, clarifying how they truly define value, and delivering what they really want.
These seminars will be led by nationally acclaimed speaker, Robin Lawton. Mr. Lawton is a best-selling author and internationally known consultant to world-class leaders in both industry and government, recently ranked #1 of 88 speakers at a large international leadership conference.
You can click here to see a YouTube video featuring Robin Lawton speaking about Vital Lies, the constraining assumptions, self-deceptions, and excuses for not changing that are central to his message about organizational change.
More information and links to online registration is forthcoming. Contact John at (608) 663-5300 with questions .
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Mercy Health System, a proud recipient of the Malcolm Baldrige National Quality Award, is hosting a special series of Knowledge Sharing Days designed to help other health care providers and business leaders learn the secrets to improving quality and attaining performance excellence. The next Knowledge Sharing Days seminar takes place on Wednesday and Thursday May 7 and 8. Click here for more details.
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